Full Time - Outlet Customer Service Associate - Day

• Customer Service
• Provides SMART customer service at all times through the daily execution of Lowe's Outlets
• Seeks out customers to understand his/her needs and assists in locating, demonstrating,
selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by
taking them to areas of the store and walking them through projects when necessary
• Demonstrates sincere appreciation to customers

• Communicates information to customers regarding all stock, special order merchandise,
feature benefits, application, and warranty information related to Lowe’s Outlet programs
• Provides prompt support to all checkout functions, call buttons, departmental pages, or
requests for assistance.
• Writes customer contracts and invoices for equipment rental.
• Cross-functionally trains in other areas of the Outlet to help deliver the best customer service.
• Generates leads for Proj...