Full-Time Patient Services Specialist Role

Enhance patient experiences at FYidoctors Mississauga as a full-time Patient Services Specialist. Engage with patients, handle their needs, and support eye care in a dynamic team environment.

This role offers a full-time schedule of 30-40 hours per week at our Robert Speck Parkway clinic. You will greet and assist patients, perform pre-testing, and manage appointments, billing, and eyewear services. Your customer service skills will be crucial in ensuring a positive experience and supporting clinic operations each day.

Key Responsibilities:
• Greet and manage patient check-in and check-out
• Perform pre-testing supporting comprehensive eye care
• Coordinate appointments and manage billing processes
• Handle eyewear pickups and conduct minor repairs
• Deliver exceptional customer service to enhance patient experiences

Requirements:
• Previous retail experience is an asset
• Strong multi-tasking abilities in...