Functional Analyst

Are you someone who enjoys bringing clarity to complex change, working closely with stakeholders and helping shape how improvements move from idea to delivery? We’re looking for a Functional Analyst to join our Technology function at NHS Shared Business Services (NHS SBS). In this role you will work closely with the Operational Excellence Manager and colleagues across the business and IT to evaluate change requests, confirm requirements, assess value, define development activities and support the progression of changes through approval and prioritisation.

Responsibilities

• Evaluating change requests, assessing impact and value, and supporting presentation to relevant review and change boards.
• Coordinating requirements, prioritisation and handover of approved changes to development teams.
• Reviewing and managing TopDesk change allocations to support effective progress and resource planning.
• Working with stakeholders across all lines of...