Functional Business Analyst

Tata Consultancy Services (TCS)
Full-time Singapore, SG.01 Other-General
Posted:
February 19, 2026
Location:
Singapore, SG.01, Singapore

Job Description

Role: Functional Business Analyst
Experience: 10-12 years

Functional Business Analyst – Customer Relationship Management (CRM - MS Dynamics) and Retail Banking

Must Have:
Relevant experience in BFSI domain with a focus on Customer Relationship Management (CRM - MS Dynamics) and Retail Banking Domain experience & associated IT impacts, affecting the Customer Relationship Management (CRM - MS Dynamics) and Retail Banking market

  • Good understanding of the global CRM Landscape and Retail Banking
  • Experience of Solution Architecture / Design and Implementation of Customer Relationship Management (CRM - MS Dynamics) and Retail Banking solutions
  • Should be able to able to play catalyst role between business and IT
  • Good communication skills with ability to lead domain discussions with BFSI customers
  • Good experience in Gherkins way of drafting business requirements.

Location

Singapore

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Job Overview

Job Type: Full-time
Location: Singapore, Singapore
Posted: February 19, 2026
Deadline: March 31, 2026