Future Student Consultant

• Fixed Term until 8 March 2027, Full-Time (parental leave cover)
• Located at Melbourne (Bundoora) campus
• Higher Education Officer HEO5
• Base salary from $81,477 plus 17% super contribution

About the position

The position holder has a thorough understanding of the breadth and depth of La Trobe courses, campus amenities, and student services available at the campuses, and works to deliver excellence in customer-first enquiry management to assist prospective students who are interested in applying with us or hold La Trobe offers. The position holder manages customer engagement within the Smart Contact Centre via CRM and responds to enquiries to study at La Trobe including tactical outbound engagement with prospective students.

Skills and Experience

To be considered for this position, you will have;

1. Relevan...