FYidoctors: Patient Services Specialist

Drive exceptional service at FYidoctors' Bloor-Islington clinic as a Patient Services Specialist. Enjoy a full-time position focusing on delivering great patient experiences from Monday to Friday.

In this dynamic role, you’ll engage with patients through check-ins, appointments coordination, and service support, including pre-testing for eye care. Your role will also include managing billing and eyewear adjustments, ensuring every patient receives top-notch service tailored to their needs. Collaboration in a team-oriented setting will allow you to shine.

Key Responsibilities:
• Welcome patients and manage check-in/check-out processes
• Assist with eye care through pre-testing duties
• Coordinate patient appointments and billing
• Handle eyewear services including repairs
• Perform additional clinic tasks as needed

Requirements:
• Retail experience is beneficial
• Proficiency in MS Office applications
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