G01 - Product Operations Specialist

We are seeking a
Product Operations Specialist
to ensure the reliability, performance, and continuous improvement of digital products by working closely with Product, Engineering, and Operations teams. Responsibilities Plan, coordinate, and manage production releases, including preparing release plans, securing approvals, and ensuring smooth deployments with proper rollback and escalation procedures Monitor and manage day-to-day system operations, ensuring system stability, performance, and adherence to defined SLAs Triage, investigate, and resolve production incidents in collaboration with cross-functional teams, providing timely updates to stakeholders Develop, implement, and continuously improve operational processes, workflows, and best practices to enhance efficiency and system reliability Analyse system performance metrics and operational data to identify trends, root causes, and opportunities for optimisation Conduct post-incident reviews and root cause analysis, and drive...