GAIN Customer Science - Client Strategy Director

THE ROLE

Working within Client teams to ensure our clients receive the right level of strategic, analytical and operational support. The Client Strategy Director owns the client relationship to ensure we are delivering consistently high quality, valuable work, and a cohesive marketing strategy for our clients to help them grow their businesses.

Success in the role therefore requires the client to be feeling the added value from GAIN (specifically delivering on the agreed deliverables) whilst GAIN benefits from achieving the client goals whilst effectively managing profitability.

You’ll get satisfaction from creating & delivering actions from insight that transform retail businesses. You are responsible for balancing client satisfaction and ensuring GAIN’s profitability and it’s a highly varying hands‑on position, where you will be expected to act as a part of our client’s team, rather than a more traditional agency role.

RESPONSIBILITI...