Gainsight Administrator – Customer Success

Job Title: Gainsight Administrator – Customer Success

Location: Ultralag, Heredia (Hybrid)

Education: Bachelor’s degree in Business, IT, Information Systems, or related field (or equivalent experience)

Experience: 2+ years of experience in Gainsight administration or Customer Success Operations

No of Openings: 1

Summary:

The Gainsight Administrator – Customer Success is responsible for managing and optimizing the Gainsight platform to support customer lifecycle management, engagement strategies, and operational efficiency. This role works closely with Customer Success, Operations, and cross-functional teams to translate business requirements into scalabl...