Game Facilitator

Position Overview

You’ll guide players through check‑in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience. The environment is fast paced and high energy – it's perfect for those who are confident, social, and ready to jump into the action.

This is a part‑time, permanent position at our Calgary South West store located at 13226 Macleod Trail SE, Unit 146.

Responsibilities

• Be professional in thought, language, and action
• Exemplify excellence in facilitation, giving customers a great experience
• Brief new groups thoroughly but concisely prior to the start of their experience
• Observe customers in the gaming area and provide an explanation, if necessary
• Participate with customers in games if needed to ensure customers have an excellent experience
• Monitor and be attentive to ga...