Gaming Specialist Back Office (French Speaker)

If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.

Your responsibilities and impact as Gaming Specialist Back Office will be:

Do you know the feeling when you are stuck in a world and struggle to pass to the next level? You will be the one providing tips to the user to get to the next level. 
Someone is looking for advice on a game? You will be there for that. 
Installation problem, bugs? Again, you will be the one saving the situation!
Via chat or email, you will be the point of contact for users and help them have a great gaming experience. 
You will be involved in the constant updates concerning this gaming industry.
Anything regarding account and billing-related iss...