GardaWorld Service Delivery Manager Role

Shape the future of airport operations as a Service Delivery Manager with GardaWorld at Toronto Pearson International Airport (YYZ). This role demands a focus on leadership and exceptional service delivery in aviation.

At GardaWorld, we are hiring a Service Delivery Manager responsible for overseeing aviation operations at YYZ in Mississauga. This position emphasizes leadership to coach teams and maintain operational excellence while improving customer experiences. You will play a critical role in achieving operational goals and ensuring compliance with security standards.

Key Responsibilities: • Direct daily operations to ensure safety and effectiveness • Drive performance towards high productivity goals • Coach and support frontline staff in fast environments • Enhance customer satisfaction through operational efficiency • Work with stakeholders to address operational challenges

Requirements: • Post-secondary education or equivalent relevant experience • 1-...