GBS APAC Operations Manager

GBS APAC Operations Manager
Job Description
Your Job
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 
Role Overview & Primary Accountabilities:
* Oversee day-to-day GBS operations across APAC and ensure the delivery of services in line with SLAs, KPIs, and global standards, monitor performance metrics and implement corrective actions where necessary
* Act as a key interface between global leadership and regional business units, build strong relationships with internal stakeholders across APAC, ensure align...