GEMS D01 Mailbox Manager

In the fast-paced world of pharmacy, efficient communication is key to providing exceptional patient care. Medipost Pharmacy is seeking to recruit a GEMS D03 Mailbox Manager in Order Processing Department. A tool designed specifically for pharmacists like you! Join us in transforming the way you manage your pharmacy communications

Primary Purpose of the Job

• Ensure that all employees understand and apply proper patient care as per GPP (Good Pharmacy practice) regulation
• Ongoing training of employees on pharmacy acts, pharmacist code of conduct and GPP
• Engagement with pharmacist assistants (Clinical enquiries, training, coaching)
• Ensure compliance with the POPIA (Protection of Personal Information Act) regulations
• Allocation of mailbox work and Action Diaries
• Analysing of daily BIS reporting
• Managing daily output
• Managing individual output as per expected levels
• Out of Stock enga...