General L1 support

NTT America, Inc.
Full-time Guadalajara, Mexico other-general
Posted:
February 19, 2026
Location:
Guadalajara, Mexico, Mexico

Job Description

Req ID:354503



NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a HelpDesk Associate to join our team in Guadalajara, Jalisco, Mexico.



+ NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.



Requirements:

• Availability to work 45 hours per week

• Interest in working on Afternoon/Night shifts

• Advanced English

• Looking to work in IT Environment

• 6 months of experience in Customer Service



We Offer:

• Competitive salary

• Grocery Tickets - 12% of base salary

• 30 days of Christmas bonus

• 10 days of vacations

• 50% Vacation bonus

• ...

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Job Overview

Job Type: Full-time
Location: Guadalajara, Mexico
Posted: February 19, 2026
Deadline: March 24, 2026