General L1 support

NTT America, Inc.
Full-time Panama City, Panama other-general
Posted:
February 26, 2026
Location:
Panama City, Panama, Panama

Job Description

**Req ID:** 354589



NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a General L1 support to join our team in Panama, Panamá (PA-8), Panama (PA).



NTT DATA Services currently seeks a “Helpdesk Associate” to join our team in Panama. The Helpdesk Associate will be responsible for providing telephone/email/chat, online, and remote diagnostic technical support of desktops, portables, peripherals, and software.



* Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals.



* Answers the helpdesk line and responds to users requests regarding computer systems



* Acknowledges receipt of all users request within defined service levels.



* I...

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Job Overview

Job Type: Full-time
Location: Panama City, Panama
Posted: February 26, 2026
Deadline: March 31, 2026