General Manager

Red Ember Recruitment is seeking to hire a Senior Restaurant Manager for our client based in Durban. The successful candidate will be responsible for overseeing the full restaurant operation, ensuring exceptional customer service, operational efficiency, profitability, compliance, and strong team leadership across both Front and Back of House departments. Manage the day-to-day operations of the restaurant, ensuring the prompt and efficient service of all meals, beverages, functions, and guest experiences to required company standards. Maintain profitability through effective cost control measures, including stock issuing controls, sales analysis, cash checks, menu costings, and operational monitoring. Ensure consistently high levels of customer service and guest satisfaction, with a strong focus on maintaining positive customer reviews and social media reputation. Ensure the restaurant, bar areas, cloakrooms, and guest facilities are always clean, well maintained, and presented to a hi...