General Manager

General Manager – Bootlegger Coffee Company (CBD)

Location: Cape Town CBD
Position Type: Full-time

Bootlegger Coffee Company is looking for an experienced, driven, and hands-on General Manager to lead one of our busy CBD stores. This role is ideal for a strong operator with proven leadership skills, a passion for hospitality, and the ability to drive performance in a fast-paced environment.

Key Responsibilities

• Full operational management of the store
• Leading, motivating, and developing the management and store team
• Driving sales performance while controlling costs and maintaining margins
• Ensuring excellent customer experience and consistent brand standards
• Staff scheduling, timekeeping, and labour optimisation
• Training, coaching, and performance management of staff
• Stock control, ordering, and minimising wastage
• Ensuring compliance with health & safety, company policies, and procedure...