General Manager

Company background:

We are representing our client, a well-established Malaysian F&B group with a strong presence in the Chinese cuisine segment, operating a portfolio of reputable brands across both casual and premium dining. They are currently looking to hire a General Manager to be based in Kuala Lumpur.

Key Responsibilities:

• Manage and supervise daily operations of 3-4 banquet restaurant outlets, ensuring consistency in service quality, food standards, and customer satisfaction
• Lead outlet managers and support teams to achieve operational KPIs
• Build and maintain a strong working relationship with Head Chefs to ensure synergy between kitchen and front-of-house operations
• Take full ownership of the P&L for each outlet and monitor sales, costs, and profitability
• Implement strategies to improve financial performance and manage budgets effectively
• Recruit, train, and mentor management and operational staff