General Manager

SOTC Play & Development Sdn. Bhd (Playvelope) is a dynamic special needs intervention and educational centre committed to empowering children with diverse developmental needs through personalized, evidence-based approaches.
Due to our business expansion, we are seeking a dedicated and compassionate General Manager to join our multidisciplinary team in delivering early intervention and individualized learning support.

JOB DESCRIPTIONS:

• Lead overall business operations and strategic direction of the company.
• Oversee multiple outlets to ensure operational excellence and profitability.
• Develop and execute business growth strategies and expansion plans.
• Drive revenue growth and achieve company financial targets.
• Monitor P&L, budgeting, cost control, and financial performance.
• Lead, mentor, and develop department heads and outlet managers.
• Ensure high standards of customer experience and brand consistency.
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