General Manager - Small Format

You cultivate an environment that promotes authentic best-in-class employee and customer experiences and are guided by our culture and our mission of adding joy. Your role as a General Manager with Coles, IndigoSpirit or Smithbooks is one of collaboration, innovation, inspiration, support, and coaching and in doing so, you help to create and sustain a high performing culture focused on delivering sales and profit goals. Your store models operational and visual excellence. You consistently role model the Indigo Beliefs and are a leader that sets examples for your team to follow.

KEY PERFORMANCE MEASUREMENTS

• Employee Engagement
• Net Promoter score
• Sales to Plan
• Store Profit

KEY ACCOUNTABILITIES

Talent

• Supports and empowers team to make decisions, creating a highly engaged and high performing team.
• Develops a high-performing leadership team that is accountable for creating a best-in-cl...