General Virtual Assistant

Role Overview

We are looking for a
General Virtual Assistant
to support administrative and customer service operations for a U.S.-based company in the garage door industry.

This role requires
100% communication in English
and a
high level of customer service
, as the position involves interacting with
high-end clients
with elevated service expectations.

The role is classified as
junior
. No specific years of experience or academic background are required. The client's top priorities are
English proficiency
and
excellent customer service skills
.

Key Responsibilities

• Handle customer interactions via phone, email, and other digital channels in English.
• Provide outstanding customer service to clients with high expectations.
• Support day-to-day administrative and operational tasks.
• Perform basic tasks using QuickBooks (invoicing, records, data entry).
• Maintain clear, prof...