General Virtual Assistant

Role Overview
We are looking for a General Virtual Assistant to support administrative and customer service operations for a U.S.-based company in the garage door industry.
This role requires 100% communication in English and a high level of customer service, as the position involves interacting with high-end clients with elevated service expectations.
The role is classified as junior. No specific years of experience or academic background are required. The client's top priorities are English proficiency and excellent customer service skills.
Key Responsibilities
Handle customer interactions via phone, email, and other digital channels in English.
Provide outstanding customer service to clients with high expectations.
Support day-to-day administrative and operational tasks.
Perform basic tasks using QuickBooks (invoicing, records, data entry).
Maintain clear, professional, and timely communication with clients and internal teams.
Ensure accuracy, organizat...