Genesys Cloud CX BA for Contact Center Transformation

Miratech

Full-time ciudad de méxico, ciudad de méxico Inteligencia empresarial y análisis, Bases de datos, analítica y BI

Posted:

May 31, 2026

Location:

ciudad de méxico, ciudad de méxico, Mexico

Job Description

                    Miratech is seeking a Business Analyst with a strong background in Contact Center operations to join the Contact Center Transformation Program. The successful candidate will be responsible for defining product vision and roadmap while coordinating new features across operations. Required experience includes 3+ years as a Business Analyst, strong communication skills, and hands-on experience with Genesys Cloud and Dynamics 365. Miratech offers competitive pay, remote work flexibility, and a culture promoting growth and sustainable practices.
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Job Overview

Job Type: Full-time

Location: ciudad de méxico, Mexico

Posted: May 31, 2026

Deadline: July 10, 2026