Geotechnical Support Engineer-Johannesburg

Scope of role
To provide a high level of technical support to all our customers in Africa. To continually innovate to ensure the team continually offers the best level of service in terms of services and equipment.

Main responsibilities
•Do installations and commissioning of all IBIS radar models in Africa with the assistance of the support engineers.
•Offer complete slope stability monitoring solutions which includes hardware, software, support and services, through integration of different technological solutions at Company
•Provide remote and onsite support to all customers as required.
•Troubleshoot, diagnose and solve problems clients have with the systems.
•Perform system maintenance on all IBIS radar systems in African mines.
•Ensure that all client support requests are actioned.
•Assist with performing demos for all current and prospectus clients as requested.
•Deal with customers in an ...