Job Description
**Vacante para la empresa LINKEAZI en Apodaca, Nuevo León**:
The **Quality Manager** is responsible for developing and implementing the companys annual quality objectives and ensuring that quality systems and processes meet corporate and customer standards.
This role oversees customer complaint handling, internal defect reduction, system audits, and team development, promoting a culture of continuous improvement and quality excellence.
**Key Responsibilities**:
**1.
Quality Strategy & Annual Planning**:
- Translate company quality strategies into annual departmental goals and implementation plans.
- Prepare and report the annual quality work plan for management approval and execution.
- Supervise, inspect, and evaluate the completion of quality objectives across departments.
**2.
Customer Complaint Handling**:
- Manage customer complaints to ensure root cause analysis, corrective actions, and no recurrence.
- Coordinate with internal d...
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