German Customer Care Agents (Hybrid)

Confidential

Full-time Athina, Athina Information and Record Clerks

Posted:

June 15, 2026

Location:

Athina, Athina, Greece

Job Description

Jobfind.gr is seeking German Customer Care Agents on behalf of a multinational company in Athens (city center).
A Customer Care Agent is responsible for delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, and dealing with customer complaints.
What you’ll be doing:
Manage inbound calls, emails, or live chats
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team targets and call-handling quotas
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Requirements:
Proven customer support exper...
                

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Job Overview

Job Type: Full-time

Location: Athina, Greece

Posted: June 15, 2026

Deadline: July 25, 2026