Job Description
We are currently recruiting German-speaking Customer Support Agents to join an exciting international retail customer service project based in Umhlanga, Durban.
This is an excellent opportunity for German speakers who want to work in a professional, fast-paced environment while gaining experience on a global retail campaign.
Key Responsibilities
-
Support German-speaking customers via phone, email, and live chat
-
Assist with retail-related inquiries including orders, deliveries, returns, and product information
-
Provide accurate, professional, and customer-focused service
-
Resolve customer issues and escalate complex cases when required
-
Accurately document all customer interactions in internal systems
-
Meet service quality, productivity, and customer satisfaction targets
Work closely with team leaders and colleagues...
Apply for this Job
Submit your application for the German Speakers Wanted in Durban! position at Cross Border Talents.
Apply Now Save for Later