German speaking Automotive Customer Support

Are you passionate about the automotive industry and a natural at solving technical puzzles? We are looking for a Bilingual German & English Technical Support Advisor to join our team in Barcelona.

In this role, you will be the primary technical link between a world-renowned automotive brand, its dealership network, and its end users. You wont just be answering calls; you'll be ensuring that drivers and specialists alike stay on the road with the best technical guidance possible.

The Role: Impact & Responsibilities

• Expert Support: Act as the first point of contact for dealerships and end users, providing real-time assistance via phone and email.
• Problem Solving: Troubleshoot technical inquiries and provide accurate, timely resolutions to keep automotive systems running smoothly.
• Customer Education: Guide users on product features, ...