German-speaking Client Advisor

German-speaking Client Advisor (Web Solutions) – Lisbon, Portugal

Introduction

A leading global BPO player is expanding its German-speaking team in Lisbon to support a major cloud-based development platform. This platform empowers millions of users worldwide—including businesses, bloggers, and creatives—to create, manage, and grow their online presence. This role is ideal for those passionate about web design and digital marketing who want to work for a globally recognized brand.

Your Role

• Customer Support: Provide exceptional service via chat, email, and phone.
• Troubleshooting: Resolve user issues with the web development platform, offering technical guidance and creative solutions.
• Education: Teach users about new features to help them maximize the potential of their websites.
• Internal Collaboration: Work ...