German-Speaking Customer Advisor

Location: Athens, Greece (Remote options available across Greece) Employment type: Full-time | On-site / Remote (Greece only)

About the role

Join a fast-growing, international team in sunny Athens as our next German-Speaking Customer Advisor. We support your move to Greece with a full relocation package — or if you're already in the country, you can work remotely from anywhere in Greece after onboarding.

You'll be the go-to contact for our German-speaking customers, delivering top-tier support and creating real loyalty.

Your responsibilities

• Handle inbound customer inquiries in German via phone, email, and chat
• Resolve issues quickly and professionally, always putting the customer first
• Spot upsell and cross-sell opportunities where relevant
• Escalate complex cases in coordination with internal teams
• Keep customer records accurate and up to date ...