German-Speaking Customer & Sales Expert

• Job Overview:

Ready to build your professional future in Athens, where ancient history meets vibrant modern life? Join a global customer experience leader to support Salt Mobile SA, a premier Swiss telecommunications provider! Working on-site as a German-speaking Customer & Sales Expert, you will handle inbound calls and emails, serving as the essential first point of contact to resolve subscription issues, manage billing, and drive customer retention and sales success.

What You Will Do:

• Provide outstanding B2C customer support via inbound calls and emails to resolve diverse service inquiries.
• Troubleshoot and resolve technical issues surrounding high-speed internet, TV packages, network connectivity, data roaming, and digital account access.
• Assist customers transparently with billing, invoicing, and payment-related questions.
• Guide clients through mobile device challenges, includ...