German Speaking Customer Service - Data | Work In Greece

Mercier Consultancy MD is pleased to announce an exciting opportunity for German Speaking Customer Service Representatives in the Data sector. This position is based in Greece and is perfect for candidates who have a passion for data and are committed to providing exceptional customer service. In this role, you will assist clients with their inquiries related to data services, ensuring they receive accurate information and support in German.

Key Responsibilities

• Handle customer inquiries regarding data services, products, and account management via phone, email, and live chat in German.
• Provide technical support and guidance on data-related questions and issues.
• Assist customers with troubleshooting, service modifications, and account updates.
• Document all customer interactions accurately in the CRM system for efficient reporting.
• Collaborate with data management teams to enhance service delivery and resolve client concerns...