German Speaking Customer Service for Food Delivery Platform - Work In Greece

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives in the Food Delivery Platform sector, with a unique chance to work in beautiful Greece! This position is perfect for individuals who are passionate about food and customer service, and who wish to immerse themselves in a vibrant culture while helping customers navigate their food delivery experience.

Key Responsibilities

• Handle customer inquiries related to food orders, delivery logistics, and service feedback via phone, email, and chat in German.
• Provide information on available restaurants, menu items, and promotional offers.
• Assist customers with order issues, delivery tracking, and modifications to ensure a seamless experience.
• Resolve customer complaints promptly and efficiently while maintaining high levels of satisfaction.
• Document all customer interactions accurately in our CRM system for effectiv...