German speaking Customer Support Agent to Athens

Looking to work in Athens, Greece? We are now looking for German Speaking Customer Support Agent.

With more than 300 days of sun, this is a perfect relocation location.

Our worldwide client is looking for support agents for their Mercedes-Benz customers.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourc...