German-speaking Customer Support Agent to Online Bank in Malta

Looking for more than just “a job in customer service”?
How about building a career in financial services while living on a Mediterranean island where your lunch break might include sunshine, sea views, and coworkers from all over the world?

Our client is growing their German-speaking team in Malta and is looking for someone who enjoys working with customers, understands sales, and wants to develop professionally, not just answer tickets forever.

This role combines customer service, sales, and financial operations, giving you a broad understanding of how a modern financial business actually runs.

The Role (Where service meets sales)

You’ll be part of the German team, working closely with your Team Leader and cross-functional departments like Payments and Collections. Your work sits right at the heart of the customer journey.

You will:

• Guide customers through onboarding and ensure documentation is handled correctly
...