German Speaking Customer Support for Logistics & Shipping Department

Mercier Consultancy is thrilled to announce an opening for a German Speaking Customer Support Representative in our Logistics & Shipping Department for one of our clients! In this essential Entry Level role, you will be the main point of contact for our German-speaking clients, providing them with outstanding support and assistance regarding their logistics and shipping inquiries. Your language skills will be key in ensuring that our clients receive clear and effective communication tailored to their needs.

This position is ideal for individuals who excel in fast-paced environments and are passionate about customer service in the logistics sector. If you are ready to make a difference for our clients, we want to hear from you!

Responsibilities

• Respond to customer inquiries in German via email, phone, and chat
• Assist clients with questions about shipping services, tracking, and logistics solutions
• Document all customer interactions and ...