German speaking customer support specialist

German-Speaking Customer Service Representative
u Mhlanga, South Africa (On-site)
24/7 Rotational Shifts
Salary + benefits Join a Dynamic International Team

An exciting opportunity awaits a fluent German speaker to become part of a thriving online retail support team based in Umhlanga. If you're passionate about delivering excellent customer experiences and enjoy working in a fast-paced environment, this role is for you.

Your Role

As a Customer Service Representative, you'll be the voice of the brand—providing professional, friendly, and efficient support to customers across multiple channels. Your goal: resolve queries quickly while ensuring a seamless and positive customer journey.

What You'll Do Handle customer inquiries via phone, email, and live chat (in German) Assist with product details, order tracking, and issue resolution Accurately log all interactions in internal systems Deliver timely, high-quality service with a customer-first mindset ...