German speaking Customer Support Specialist-South Africa (EU)

Job Title: German-speaking Customer Support Specialist
Location: South Africa (Candidates must be based in South Africa)

Job Description:
We are looking for a German-speaking Customer Support Specialist to join our team in South Africa. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction through professional communication.

Responsibilities:

• Provide customer support in German via phone, email, and chat
• Handle customer inquiries and resolve issues efficiently
• Maintain a high level of customer satisfaction
• Follow company guidelines and support procedures
• Accurately document customer interactions

Requirements:

• B2 or higher level German
• B2 level or higher English