Gestionnaire senior des solutions à la clientèle / Sr. Customer Solutions Manager, Services fin[...]

Overview

As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this highly visible role you will ensure that all AWS teams are working together effectively to deliver outcomes for the customer.

Responsibilities

• Provide input on pre- and post-sales approaches to impact customer adoption and commitments, as well as closing opportunities.
• Deliver complex technical projects and migration initiatives with significant, timely impact on customer outcomes (e.g., cost reductions, accelerated launches, improved efficiencies).
• Conduct deep discovery to design efficient adoption plans, identify acceleration gaps, and solve complex customer business problems.
• Implement and define effective change management approaches to drive successful cloud journeys.
• Work cross-functionally with AWS service teams to address critic...