Job Description
Customer Service Representative – Hotel Reservations
Metro Manila | Onsite
Sapient
About us
Sapient is expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱26,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career—just like many of our current team members who chose to grow with us.
Job Description
We are hiring Hotel Reservations Customer Service Representatives to assist guests with booking inquiries, changes, and cancellations. Provide accurate information and ensure a smooth guest experience.
Responsibilities:
Handle inbound inquiries via phone, chat, or email
Provide information on hotel availability, pricing, and amenities
Assist guests with bookings, modifications, and cancell...
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