Global Account Coordinator

Job Profile:

The purpose of this position is to provide excellent customer service to selected Loop clients by processing invoice information, monitoring the overall process, and assisting in client/carrier issues as required ensuring customer satisfaction. Under general supervision, coordinate all weekly processing of client invoices including, reviewing, monitoring, coding, obtaining approvals, ensuring appropriate delivery of all media, and utilize critical thinking and proactive resolution skills and techniques while providing exceptional customer service.

Your responsibilities will consist of:

• Excellent Client service, respect due dates and/or commitments
• Must have the ability to handle diverse cultures and flexible to an ever-changing environment
• Automate final reports, exports and packets for delivery to client
• Increase overall efficiency in order to reduce processing hours
• Identify problem areas and make recommend...