Global Account Manager

Rapyd
Full-time Tel Aviv-Yafo, Tel Aviv District Other-General
Posted:
February 28, 2026
Location:
Tel Aviv-Yafo, Tel Aviv District, Israel

Job Description

Responsibilities

:
  • Manage the post-sale engagement, retention, and growth of your customers by identifying opportunities, drive business outcomes, and ensure customers’ success, at scale.
  • Develop and implement strategies (that would become playbooks) for one-to-many enablement tactics for different customer segments, based on data-driven insights.
  • Own the success and health of your Book Of Business (BoB) by gaining a comprehensive understanding of your customers' technical solutions built on top of Rapyd's unique Fintech-as-a-service offering to be able to improve the customer experience, tackle issues, and identify growth opportunities
  • Serve as a trusted payments and business advisor to customers and educate them on the use and benefits of our products and our industry.
  • Be an internal champion for Rapyd’s SMB customers. Share customer feedback and insights with Product Management, Support, Marketing, and Sales to op...
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    Job Overview

    Job Type: Full-time
    Location: Tel Aviv-Yafo, Israel
    Posted: February 28, 2026
    Deadline: April 09, 2026