Global Application Support Scientist

About the Job

We are looking to welcome a new Global Application Support Scientist for mass spectrometry to join our team in Turku. The Global Application Support Team consists of top professionals providing high-level technical and scientific support to our customers globally.

Key Responsibilities

• Responding to customer or field personnel enquiries regarding the reproductive health mass spectrometry products and related applications or their use, including troubleshooting, data analysis and technical guidance
• Product and application training of customers, field application scientists, sales, distributors and service personnel
• Site visits for higher level troubleshooting and training
• Participating in new product development projects by bringing the voice of customer in the projects and by conducting evaluations of new products
• Supporting the launch of new product introductions
• Maintaining training...