Global Cloud Success Director - Customer Experience Leader

A leading technology company in Mexico City is looking for a Technical Support Manager to lead their team and drive customer success.The role requires over 15 years in technical support and 8 years in management, with a focus on customer satisfaction and service metrics.Bilingual fluency in Spanish and English is required, and experience in a Cloud/SaaS environment is preferred.This is an excellent opportunity to join a company that values innovation and customer experience.
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