Job Description
About Us
We're Extenteam, a dynamic company revolutionizing the short-term vacation rental industry. We are expanding from a professional services model to a scalable tech-based subscription-first model, targeting $2M MRR by the end of 2026.
Tailwind is our guest communication platform built for property managers, blended with a shared services team of 20+ agents delivering 24/7 support across chat, voice, and messaging. Every hire we make is directly tied to that growth number.
We are building a new team with an ownership mindset that values execution and takes pride in doing excellent work with urgency. If you think in systems, default to automation before headcount, and hold yourself to the same standard you hold your team - we want to speak with you.
The Opportunity
Extenteam is seeking a Global Contact Center Operations Manager to lead our 24/7 frontline support team of 20+ agents across the Philippines, Colombia, and India. This is not a trad...
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