Global CRM & Customer Experience Lead

Cabalen Group

Full-time Quezon City, Metro Manila Management & Operations

Posted:

March 03, 2026

Location:

Quezon City, Metro Manila, Philippines

Job Description

                    Experience in implementing CRM solutions in similar industries or with comparable customer engagement models. 
Holding advanced certifications in CRM technologies, leadership training programs, or specialized education in data analytics and customer experience management. 
Familiarity with emerging trends in AI-driven CRM tools, automation technologies, personalization strategies, or industry-specific CRM platforms. 
Demonstrated experience in scaling CRM operations across global markets, driving process improvements, and enhancing customer experiences through CRM initiatives. 
Active participation in industry conferences, speaking engagements, published articles, or thought leadership in CRM and customer experience domains. 
Proficiency in additional foreign languages to facilitate global collaboration and communication with multinational customers. 
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Job Overview

Job Type: Full-time

Location: Quezon City, Philippines

Posted: March 03, 2026

Deadline: April 12, 2026