Global CRM Sustain & Operations Lead

**Date Posted:**

2025-08-20
**Country:**

United States of America
**Location:**

OTBR1: Otis Brazil - Sao Paulo Remote Location, Remote City

**Global CRM Sustain** **& Operation** **s** **Lead**

As a Sustain & Operations Lead, you will be responsible for the management, quality, analysis, and lead of Global CRM system under your responsibility following the appropriate methodologies.

**The functions are:**

+ Provide Recommendations, Action Plans, and Status Updates to Leadership and Key Stakeholders
+ Manage Key Relationships with Business and Technical Stakeholders
+ Interaction with key users of the applications and Align application services with business goals to ensure efficiency and value delivery
+ Continually mature Sustain & Operational/Platform processes to meet Otis needs & requirements
+ Oversee the day-to-day operations of the production environment, ensuring system stability, performance,...