Global CX Delivery Lead — Multi-Region Ops & Analytics

A leading technology solutions provider in Singapore seeks a Senior Account Delivery Lead to manage global deliverables across multiple regions. The ideal candidate will have over 15 years of experience in CX operations and digital marketing, with proven leadership capabilities in global contact centre quality. Key responsibilities include overseeing strategic client engagements and delivering actionable insights through advanced analytics. This position offers the opportunity to lead high-performance teams and drive service excellence aligned to business outcomes.
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