Global Disputes Servicing - Pod Leader

Global Disputes Servicing - Pod Leader

Taguig City, Manila, Philippines(Hybrid)

**Job Description**

**Global Disputes Servicing – Pod Leader**

**#4th in Great Place to Work's Best Company To Work For 2025**
**#10th in Fortune Magazine’s 2026 World’s Most Admired Companies**
**#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers**
**Top GBS Employers for the Philippines (2025) by the Everest Group**

Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer...